Noor Origins stands behind the quality of our products. Your satisfaction is extremely important to us, in the event you are not satisfied with your purchase, please contact us at info@noororigins.com within 30 days of placing your order. If 30 days passed, we can no longer offer you a refund or exchange.

In order to have a return, items must be returned to their original point of purchase, unopened, unused and its original saleable condition. We do require proof of purchase and receipt. Customers are responsible for the delivery and additional postage charge. Gift sets items are non-refundable. Sales items cannot be returned. Only items purchased on noororigins.com may be eligible for return. If your package was damaged in shipment carrier, please send us an email at info@noororigins.com with pictures, will send the carrier to inspect and pick up the damaged item, and will replace your item. To exchange for same items, send us an email at info@noororigins.com and send your item to 12 Highgrove Drive, Washingtonville. NY. 10992